Privacy Policy

Last Updated: 20 May 2026

Privacy Policy – Document Automation Solutions

Document Automation Solutions (Pty) Ltd, trading as DAS, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit dassa.co.za or engage with our services. It is governed by the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who We Are

Document Automation Solutions (Pty) Ltd is a South African company providing EDMS, BPA, managed print services and digital transformation solutions, headquartered in Johannesburg, Gauteng.

• Email: info@dassa.co.za
• Telephone: +27 11 590 4444
• Address: Johannesburg, Gauteng, 2196, South Africa

2. Information We Collect

• Contact and identity: Name, job title, company, email and telephone when you submit a form or request a demo.
• Technical data: IP address, browser type, operating system and pages visited.
• Usage data: How you navigate and interact with our website.
• Cookie data: Information collected through cookies.

We do not knowingly collect special personal information as defined under POPIA.

3. How We Use Your Information

• To respond to enquiries, quotation requests and support requests.
• To provide, maintain and improve our products and services.
• To send information about DAS where you have opted in or where we have a legitimate interest.
• To analyse website usage and improve the user experience.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing (POPIA)

• Consent: Where you have given clear consent to process your data.
• Contractual necessity: Where processing is required to perform a contract with you.
• Legitimate interest: Where we have a business interest not overridden by your rights.
• Legal obligation: Where required by law.

5. How We Share Your Information

DAS does not sell or rent your personal information. We may share it with: service providers bound by POPIA-compliant agreements; technology partners (Tungsten Automation, Square 9, Cygnature, ECI Printanista, Inepro and Plustek) solely to fulfil your service request; and legal authorities where required by law. Where information is transferred outside South Africa, we ensure appropriate safeguards are in place.

6. Data Security

DAS implements appropriate technical and organisational measures including encrypted data transmission (HTTPS), access controls and regular security reviews. We will notify you and the Information Regulator of any qualifying data breach as required by POPIA.

7. Data Retention

We retain personal information only as long as necessary: enquiry records for up to five years; technical and usage data for up to two years. Data is securely deleted or anonymised after the applicable period.

8. Your Rights Under POPIA

You have the right to: be informed about processing; access your information; request correction of inaccuracies; request deletion (subject to legal obligations); object to processing; withdraw consent at any time; and lodge a complaint with the Information Regulator. Contact us at info@dassa.co.za to exercise these rights.

9. Cookies

Our website uses essential cookies (required for functionality), analytics cookies (to understand usage) and marketing cookies (only where you have consented). You may manage cookies through your browser settings.

10. Third-Party Links

Our website may link to third-party sites. DAS is not responsible for their privacy practices. Please review their policies before providing personal information.

11. Children

Our services are not directed at children under 18. We do not knowingly collect personal information from minors and will delete any such data promptly if discovered.

12. Changes to This Policy

DAS may update this policy from time to time. The Last Updated date at the top reflects any changes. Continued use of our website after updates constitutes acceptance of the revised policy.

13. Information Officer and Contact

DAS has appointed an Information Officer responsible for POPIA compliance. For questions, requests or complaints:

• Document Automation Solutions (Pty) Ltd
• Email: info@dassa.co.za
• Telephone: +27 11 590 4444
• Address: Johannesburg, Gauteng, 2196, South Africa

To lodge a complaint with the Information Regulator of South Africa: inforegulator.org.za | inforeg@justice.gov.za