ECI Printanista Managed Print Services Software Cloud-Based Print Fleet Management for Smarter MPS Operations
Managing print environments manually can be time-consuming, error-prone and costly. Meter readings, supply levels, device alerts, service calls and reporting can quickly become difficult to manage without the right technology.
Printanista helps businesses and MPS providers automate the management of printer fleets through secure cloud-based monitoring, accurate data collection, proactive alerts, device diagnostics, reporting and workflow tools.
What is Printanista?
Printanista is managed print service software that monitors printer fleets and helps automate the management of MPS environments. It provides accurate and secure device management technology to support meter collection, supplies management, service delivery and reporting.
Printanista is designed to help organisations:
Monitor printer fleets remotely
Collect accurate meter data
Track supplies and device status
Automate alerts and notifications
Generate useful reports
Improve service response times
Integrate with ERP and business systems
Support secure print and user management workflows
Reduce manual administration
Scale MPS operations more efficiently
Why Choose Printanista?
Scale Your Managed Print Environment Efficiently
Printanista helps businesses grow without adding unnecessary manual work. It connects with ERP systems, supports unlimited device and user monitoring, and provides the data needed to manage print environments more effectively.
Key Benefits
- Accurate print fleet monitoring
- Reliable data collection
- Remote DCA configuration and troubleshooting
- Proactive supplies and service alerts
- Custom reporting
- Cloud-based access from anywhere
- ERP and e-automate integration
- Automated supplies fulfilment
- Reduced manual meter reading
- Better service response times
- Improved contract and billing visibility
- Secure print and user management options
- Scalable managed print operations
Core Printanista Features
A Complete Platform for Managed Print Services
Printanista brings together the key tools needed to manage print environments more effectively.
Core areas include:
- Data Collection Agent
- Reports
- Alerts
- Device Diagnostics
- Integrations
- Workflow
- User Management Add-ons
- e-automate Add-ons
- QuickDeal Add-ons
- MobileMapping Add-ons
Data Collection Agent
Accurate Device Data from Customer Print Environments
DAS helps businesses deploy the Printanista Data Collection Agent so device data can be collected accurately, consistently and securely.
Instead of relying on manual meter readings or incomplete device information, the DCA allows your business to monitor printers remotely, collect meters, track supplies, identify errors and maintain a more accurate view of the full print environment.
Key DCA features include:
- Remote print environment monitoring
- Custom scan intervals
- Device discovery
- Meter collection
- Supplies monitoring
- Error tracking
- Attribute collection
- Synchronized differential transmission
- Remote configuration
- Remote log retrieval
- Remote scan initiation
- MIB walk support
- DCA Pulse heartbeat monitoring
- Model definition files based on manufacturer specifications
Use Cases
Print Fleet Monitoring
Monitor customer printer fleets remotely, collect meters, track supplies and view device status from one platform.
Meter Collection and Billing
Automate meter collection and support accurate cost-per-copy or MPS billing.
Supplies Management
Use supply alerts, estimated days-to-empty and automated fulfilment workflows to improve toner and consumable management.
Service Management
Create alerts and service tickets based on device conditions to improve response times and SLA performance.
Secure Print and Cost Recovery
Use Printanista Workflow and User Management to track printing, apply rules and support billing back to users, departments, clients or projects.
Customer Reporting
Generate scheduled reports that provide customers and internal teams with clear visibility into device usage, supplies and print behaviour.
Reports
Turn Print Data into Useful Business Insight
Printanista Reports help businesses automatically generate the information needed to manage customer print environments more effectively. Reports can be created from out-of-the-box templates or customised to provide the data your business needs.
DAS helps organisations configure Printanista reporting so teams can understand device usage, supplies, user activity, billing requirements and overall print environment performance.
Alerts
Proactively Manage Devices Before Problems Escalate
Printanista Alerts allow businesses to create proactive supplies and service programmes using status alerts based on events, thresholds, triggers, standard and vendor error codes, and even LCD screen text.
DAS helps businesses configure Printanista alerts so issues can be identified before they become bigger service problems.
Device Diagnostics
Secure and Paid Printing Authentication for Multifunction Printers
Printanista Device Diagnostics gives businesses access to accurate data across supported devices. ECI’s relationships with leading original equipment manufacturers help support detailed device information and an extensive model database.
DAS helps businesses use Printanista device diagnostics to better understand the condition, performance and status of print devices across customer environments.
Integrations
Connect Printanista to Your ERP and Business Systems
Printanista can connect directly to e-automate, allowing bi-directional synchronisation and giving businesses control over what data is mapped between systems.
DAS helps businesses integrate Printanista with ERP and service management systems so device data can flow directly into the systems your team already uses.
Printanista Workflow
Track, Charge and Secure Print Activity
Printanista Workflow extends print management by helping businesses track printing, apply rules-based printing, bill back to individuals or projects, manage copying at the printer and secure print release.
DAS helps organisations use Printanista Workflow to gain better control over how documents are printed, copied, scanned and charged.
This is especially useful for businesses that need cost recovery, print accountability, secure release printing or detailed user-level reporting.
Workflow capabilities include:
- Track local print jobs
- Track network print jobs
- Track direct-to-IP devices
- Silent installation to workstations
- Rules-based printing
- Cost and environmental prompts
- Colour usage control
- User-based print rules
- Remote configuration
- Printer-based print rules
- Page-count rules
- Application-based rules
- PIN, project code or matter number prompts
- Copy, fax and scan tracking
- Secure print release
- Proximity card release
- Release code support
- My Workflow app support
Benefits of Printanista Workflow
- Reduce unnecessary printing
- Control colour print costs
- Improve print accountability
- Bill back to users, teams or projects
- Secure confidential documents
- Prevent pages being left at printers
- Support cost recovery
- Improve document output control
Printanista Hub Add-ons
Extend Printanista with Additional Toolsty
Printanista Hub add-ons help increase service and operations efficiency by extending the platform into user management, business management integration, sales proposal support and device mapping.
User Management
Intelligent Print Management, Security and Cost Recovery
User Management is ECI’s print user management solution. It provides tools to reduce document output costs, increase document security and support flexible cost recovery methods.
e-automate
End-to-End Business Management for Service-Driven Organisations
e-automate helps businesses that sell, service and support technology products manage devices, accounting, contracts, inventory, purchasing, sales and customer service from one business management system.
QuickDeal
Create Faster, More Accurate Proposals
QuickDeal allows sales representatives to create proposals using current device data from Printanista device management solutions. It can use data such as accessories, service costs and usage to support total cost of ownership proposals.
MobileMapping
Map Devices to Customer Floor Plans
MobileMapping helps teams view where devices are located across customer environments. Using a mobile device in the field, teams can map devices to customer floor plans and access important device information.
Ready to Improve Your Managed Print Services?
Document Automation Solutions can help you implement ECI Printanista to monitor devices, collect accurate data, automate reports, manage supplies and improve service delivery.
Whether you need reliable fleet monitoring, ERP integration, secure print workflows or better MPS reporting, DAS can help you build the right solution.
Frequently Asked Questions
ECI Printanista is managed print service software that helps organisations monitor printer fleets, collect meter data, manage supplies, generate reports, configure alerts and support print management workflows.
The Data Collection Agent collects device information such as meters, supplies, errors, attributes and status information from customer print environments.
Yes. Printanista automates meter collection and can send meter information directly to connected systems such as e-automate.
Yes. Printanista can monitor supplies, generate alerts and support automated supply fulfilment workflows.
Yes. Printanista includes out-of-the-box and custom reporting options, with scheduled reports available hourly, daily, weekly or monthly.
Yes. Printanista can create alerts based on events, thresholds, triggers, error codes and device status information.
Yes. Printanista can connect directly to e-automate for bi-directional synchronisation, meter transfer, service ticket creation and supply-related workflows.
Yes. Through Workflow and User Management features, Printanista can support secure print release, rules-based printing, user tracking and cost recovery.
Printanista is ideal for managed print service providers, office equipment dealers, and organisations that need better visibility and control over printer fleets.
Yes. DAS can assist with consultation, DCA deployment, configuration, reporting, alerts, integrations, workflow setup, training and ongoing support.
